Shipping policy

Order Processing

After order confirmation, we will complete picking and packing within 1-2 business days. During promotional periods, this may extend to 3-5 business days.

Delivery Time

5-10 business days

Delivery time is calculated from the order shipment date.

Delivery Area

We provide delivery services to most parts of the country. Delivery time to remote areas may be longer; please refer to the system prompt at the time of order placement.

The following regions are currently not covered by delivery: Russia, Ukraine, and all Middle Eastern countries.

Order Tracking

You will receive a tracking number after shipment and can check the logistics status through "My Orders".

Address Accuracy

Please ensure your delivery address is accurate and complete. You are responsible for any delivery issues caused by incorrect addresses.

Receiving Instructions

Please inspect the outer packaging upon receipt. If there is any damage, please take photos on the spot and contact us.